Reference

Privacy Policy for Your Account Data

We keep this Privacy Policy simple: it explains what we collect, why we need it, how long we keep it, and where you can ask for a correction.

Account dataCookiesRetentionLocal law

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What This Policy Covers

bursa188 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

At bursa188, we collect only the details needed to run account security, verify requests, and keep transaction records aligned with your profile. That usually means your name or alias, contact details, device and browser data, and payment references when you use DANA, OVO, GoPay, or QRIS.

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We do not use that data for anything outside the purpose we state here, and we keep it only for as long as the law, dispute handling, or account-record checks require. Access to those records is limited to staff who need them to answer your request,
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and we keep a log of changes so you can trace what was updated. Where local law permits, you can ask us to correct or delete data that is no longer needed. If a request needs identity checks, we may ask you to confirm the email
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address or phone number on the account before we make a change.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT ROUTES

Privacy Request Contact Paths

When you want a privacy request handled, the fastest path is the in-account chat and our WhatsApp line, because both reach the same team that handles corrections and data checks.

Live Chat Open the chat from your account menu any time. We use it to receive correction, export, and deletion requests, then confirm the account email or phone before we move forward.

WhatsApp Send the request from your saved number so we can match it to the account. Our team replies 24/7 and keeps the thread for your records.

Email Write to the support address with your account name, the detail you want changed, and a clear subject. If the request needs proof, we ask for a short verification step.

HANDLING STANDARDS

How We Handle Data

This policy is built around short data paths and clear retention rules. We keep cookies for session memory and preference choices, account logs for security checks, and transaction references only while they…

Data handling

We collect account, device, and contact details only for the purpose stated in this policy. That includes matching your sign-in, answering a request, and keeping a record of any account change you approve.

Cookies

Our cookies remember language choice, session state, and whether the page was last opened on Android Chrome or iPhone Safari. You can clear them in your browser, and the account still keeps its core records.

Account security

We protect sign-in data with access controls and a step that checks your email or phone before a sensitive change. If a login looks unusual, we may pause the change until the account is confirmed.

Retention

We keep records only as long as needed for the purpose set out here, including dispute handling, tax or audit checks where local law asks for it, and basic history of approved edits.

Who to contact

Send privacy questions to the same support team through live chat, WhatsApp, or email. Tell us the account name, the request type, and the contact method you want us to reply to.

Request changes

Open Account, then choose Privacy Request to ask for correction, export, or deletion. If you are on mobile, the same path sits inside the menu after sign in, so you do not need a separate form.

Common Privacy Questions

These questions cover the parts people ask about most: what we keep, how cookies work, how long records stay on file, and the exact path for a change request. If you are checking from mobile, the same policy applies in the browser and inside the account menu, and the contact team uses the same verification step before any sensitive update.

We keep account name or alias, contact details, device data, browser data, and transaction references only when they are needed for account checks, request handling, or lawful recordkeeping. We do not add extra fields without a purpose.

Yes. Open Account > Privacy Request, choose the detail you want updated, and confirm the email or phone on file. We then change the record and keep a change log for the account.

Cookies store session state and language choice, so the page keeps your place when you move between Android Chrome, iPhone Safari, or desktop. You can clear them in your browser at any time.

We keep records only while they are needed for the stated purpose, such as request handling, account security, or lawful retention. When the reason ends and no rule requires storage, we remove or archive them.

Use live chat, WhatsApp, or email, and send the account name plus the request type. Our team checks the matching contact detail first, then handles the request in the same thread.

It applies to your account where local law permits. If a region has a different rule on collection, retention, or deletion, we follow the local rule for that account activity.

Yes, send the request through support and confirm the email or phone on the account. We will share the available record in a readable form, subject to local law and any data we must retain.

Privacy Policy for Your Account Data

Privacy Request Contact Paths

How We Handle Data

Data handling

Cookies

Account security

Retention

Who to contact

Request changes

Common Privacy Questions

01 What data do you collect for this policy?

02 Can I ask to correct my account details?

03 How do cookies work on mobile browsers?

04 How long do you keep my records?

05 Who can I contact about a privacy request?

06 Does this policy apply everywhere?

07 Can I ask for a copy of my data?

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